£1.6 Billion. Gone. No‑Shows.
UK salons collectively lose £1.6 billion a year to missed appointments. The average no-show rate is 10–20%. Automated reminders cut that by up to 70% — and fill cancelled slots from your waitlist before the chair goes cold.
Self-service booking via WhatsApp — 48h, 24h, and 2h reminders sent automatically
Three empty chairs a day adds up to £30,000 a year in wasted revenue
Every no-show is more than a lost appointment. It’s wasted prep time, an unhappy therapist, and revenue that’s gone for good.
The Silence After Booking
A client books three weeks out. No reminder. No confirmation. Life happens. They forget — or they find somewhere closer. You only notice when the chair sits empty at 2 PM on a Thursday.
Cancellation Without Replacement
Someone cancels at 9 AM for a 10 AM slot. There’s no waitlist system. Your team calls around manually — by the time they reach someone available, the slot’s gone. An hour of revenue, lost.
The Emotional Toll
It’s not just money. You set up the room, mixed the colour, and waited. Nobody came. 40% of salon owners say no-shows harm their mental health — that frustration is real and it compounds.
40%
of salon owners say no-shows harm their mental health. Source: Fresha, 2025
What no-shows actually cost you
Move the sliders to match your salon. Watch the numbers update in real time.
“One recovered appointment per day covers six months of the system.”
Your clients confirmed. Your waitlist active. Your chair never empty
Here’s what changes when reminders run themselves.
From booking to confirmed in 4 steps
Set up once. Runs silently every day. You see the results in your booking sheet.
Client Books
Via phone, Instagram DM, or your website. The moment a booking is created in your system, the reminder sequence starts. Nothing manual required.
Reminder sequence: Active ✓
AI Sends Confirmation
An instant WhatsApp or SMS confirmation goes out within seconds of booking. The client knows the appointment is locked in, and you get a read receipt. No chasing.
Smart Reminders
48 hours before: “Can you make it?” with a one-tap confirm button. 2 hours before: “See you soon!” No reply after 24h? A reschedule option is offered automatically. The chair stays full.
✓ 2h — Same-day reminder
› No reply — Reschedule offered
Priya: “Yes please!” ✓✓
Waitlist Fills the Gap
If someone cancels, the next client on your waitlist gets an instant offer. The slot is filled before you even noticed it was empty. Revenue protected without a single phone call.
Your brand. Your tone. Every client reminded beautifully
Messages arrive on WhatsApp — the channel with a 98% open rate. Personalised with your salon name, their stylist, and their exact appointment time.
Six features that keep your chairs full
Everything configured once during your 7-day setup. Runs automatically every single day after that.
92% of UK salons experience no-shows. The ones that automate reminders see rates drop from 20% to under 5% — and fill the gaps before the revenue is lost.
Source: Fresha, 2025 / Phorest, 2025
One plan. Designed for salons. Ready in 7 days
Everything you need to stop losing revenue to no-shows — set up and running within a week.
Starter
Setup Fee+ $197/month
What’s Included- AI WhatsApp + SMS reminders (48h and 2h)
- Appointment confirmation with opt-out rescheduling
- Waitlist notification triggers
- Google Sheets no-show log
- Booking confirmation flows
- 7-day live setup
- 30-day support included
14-day money-back guarantee.
One recovered appointment per day covers six months of the system.