AI Chatbot

Stop losing clients
after hours

A practical look at how law firms are capturing every lead with AI 24/7 — and what it costs when they don’t.

By Ferit Patefe — Founder of Coremagna

Harlow & PartnersOnline · Replies in seconds
Type a message...

Live conversation — captured automatically, 24/7

$0K

lost every year by an average firm

Clio Legal Trends, 2024

0%

of firms take 2+ hours to respond

Hennessey Digital, 2025

higher conversion if you reply in 5 min

Clio Legal Trends, 2024

The Problem

Your website is open 24/7
Your firm isn’t

Three statistics that explain why most law firms are losing clients they never even know about.

65%

of potential clients contact law firms outside business hours

Clio Legal Trends, 2024

1 in 4

law firms never respond to online enquiries at all

Hennessey Digital, 2025

79%

of clients hire the first firm that responds

InsideSales / HBR

“You’re not losing clients to better firms. You’re losing them to faster ones.”

Question 01 — Will It Make Money?

What is one after-hours lead
actually costing you?

Calculate Your After-Hours Loss
20 × 40% = 8 missed leads/month
× $8,000 average case value
Monthly revenue at risk= $64,000
Per Month$64K

in lost revenue

Per Year$768K

compounded annually

Competitor Capture30%

of your unanswered leads hire elsewhere

One Captured Case Pays for 12 Months of the System

Starter plan: $697 setup + $197/month = $3,061/year. One $8,000 case = ROI on day one.

“You’re not losing clients to better firms. You’re losing them to faster ones.”

Time = Efficiency

How much does handling enquiries
manually actually cost?

Without Coremagna

  • Receptionist answers same questions daily
  • Leads missed nights, weekends, bank holidays
  • Manual data entry for every enquiry
  • No priority system — wrong leads called first
  • Lawyers handle admin, not cases
  • 40+ hrs/month lost to intake management

With Coremagna Chatbot

  • Every visitor greeted within 5 seconds
  • Leads captured 24/7 — nights & weekends
  • All data logged automatically, zero typing
  • Hot leads flagged instantly — right call first
  • Lawyers only handle pre-qualified cases
  • 40 hrs/month returned to your team

40 hours saved × $200/hr billable rate =

in recovered capacity

$8,000/month
How It Works

From first message to booked
consultation — automatically

Every visitor greeted, every lead captured and qualified in under 60 seconds.

Visitor arrives

Chatbot greets them on your website — any time, any device.

Question answered

Pulls from your firm’s knowledge base: services, fees, processes.

Lead captured

Name, email, matter type and urgency — collected in conversation.

CRM updated

All details logged instantly — zero manual entry.

You’re notified

Full lead summary to your inbox before you open your laptop.

Starter: AI lead capture. Growth & Scale: full RAG — your firm’s knowledge, always available 24/7.
Your Brand, Your Tone

Every conversation looks like
you wrote it yourself

Clients never know there’s AI behind it. Branded, in your firm’s voice, always on time.

Harlow & PartnersOnline · Replies in seconds
Welcome to Harlow & Partners. How can I help you today?
How long does a property dispute usually take?
Typically 3–6 months. We handle everything from boundary disputes to title issues. Would you like to speak with a solicitor?
Yes, please.
What’s the best number to reach you?
+44 7700 900123
Thank you. I’ll flag this as high priority. A solicitor will call within 2 hours.

“Your knowledge base. Your voice. Available 24/7 — even when you’re not.”

What the chatbot captures

Answers from your firm’s knowledge base

Services, fees, processes, FAQs

Lead information collected

Name, contact, matter type, urgency

CRM updated automatically

Zero manual entry

Hot leads flagged instantly

Right solicitor notified immediately

Available 24/7

Nights, weekends, bank holidays

Speaks your firm’s language

Trained on your documents and processes

Question 03 — Does It Reduce Risk?

What if it doesn’t work?

14-day
money-back guarantee

No questions asked. Full refund if not satisfied.

30-day
support included

Every plan includes 30 days dedicated onboarding support.

7 days
live from payment

From signed agreement to live chatbot in one working week.

Your data
stays yours, always

All conversations saved to Google Sheets. You own everything.

Nothing
built without approval

We map your intake process together. You approve every step.

Same-day
account manager response

Not a helpdesk ticket. Message us directly, we respond today.

“You’re not buying a tool. You’re getting a team that stays until it works.”

Question 04 — Will It Beat Competitors?

79% of clients hire the first firm
that responds.

Your Competitors
6–48 hour
response

Avg. response time across UK law firms

Your Firm
Under 60
sec

With Coremagna chatbot active

The Result

higher
conversion

Clio Legal Trends, 2024

“Law firms responding within 5 minutes convert leads at 9× the rate of those who wait 30 minutes.”

— Clio Legal Trends, 2024
Before & After

What changes when the chatbot goes live

WITHOUT CHATBOTWITH COREMAGNA
After-hours coverageNone24/7 active
Response time6–48 hoursUnder 60 seconds
Lead captureBusiness hoursEvery single enquiry
Lead qualificationManual / guessworkAnswered instantly from KB
CRM updatesBy handLogged automatically, zero typing
Follow-upOften forgottenAuto-reply keeps client warm
Revenue lost/month$64,000+Near zero
Speed-to-Lead Benchmark Report

Why speed
wins clients.

Response Speed vs. Conversion Rate (multiplier)

9.0×
4.2×
2.1×
0.8×
The 5-Minute Rule

Leads contacted within 5 min

are 9× more likely to convert. Every minute of delay costs you clients.

Talk24, 2026
The Cost of Waiting20%+

Firms reducing response from

4+ hours to under 1 hour saw 20%+ revenue growth without extra spend.

Lead Docket, 2025
Pricing

Three ways to get started

Starter

Starter Plan

Setup Fee
$697 /one-time

+$197/month

What’s Included
  • AI chatbot on your website
  • Greets visitors instantly 24/7
  • Collects name, email, matter type & urgency
  • Visitor confirmation email
  • Google Sheets lead log
  • Email support
Get started
Most Popular
Growth

Growth Plan

Setup Fee
$997 /one-time

+$297/month

What’s Included
  • Everything in Starter
  • RAG chatbot — answers from your firm’s knowledge base
  • Services, fees & FAQs answered automatically
  • Airtable CRM integration
  • WhatsApp notifications
  • 3-day automated follow-up sequence
  • Priority support
Get started
Scale

Scale Plan

Setup Fee
$1,497 /one-time

+$497/month

What’s Included
  • Everything in Growth
  • SMS follow-up
  • Appointment booking automation
  • Custom intake flow
  • Multilingual support
  • Weekly performance report
  • Dedicated account manager
Get started

API costs billed at cost — no markup.

One captured case pays for 12 months of the system.
Back to Industries

Ready to capture every lead
even at midnight?

Book a free 30-minute call. We’ll map your current intake process and show you exactly what a chatbot would look like for your firm. No pitch. No obligation.

Book a free call

“You’re not buying a tool. You’re getting a team that stays until it works.”