One in three calls. Gone.
Your phones ring 40–60 times a day. Your team answers two-thirds. The rest? 78% hang up without a voicemail and 67% call another clinic within minutes. That’s $850+ walking out the door — per patient.
Live voice call — captured and booked automatically, 24/7
Your reception desk can’t answer the phone and serve the patient in front of them at the same time
Three statistics that explain why missed calls are the largest hidden revenue loss in healthcare.
of patients who can’t reach your clinic call a competitor immediately
Dental Economics, 2025
of all patient calls arrive outside standard business hours
MGMA DataDive, 2025
calls per month the average clinic misses entirely
Resonate AI, 2025
“You’re not losing patients to better clinics. You’re losing them to clinics that answer the phone.”
What unanswered phones actually cost your clinic
The maths behind every ring that goes to voicemail:
Starter plan: $697 setup + $197/month = $3,061/year. A single new patient relationship worth $850 covers the first four months alone.
“Practices missing just 10 new patient calls monthly lose approximately $8,500 in revenue each month — over $100,000 annually. Factor in lifetime patient value of $15,000–25,000, and the true cost reaches six figures easily.”
— Resonate AI / Peerlogic, 2025–2026
How much does handling calls manually actually cost?
Without Coremagna
- Reception juggles phones, check-ins, insurance, and patients simultaneously
- Peak hours (10–11 AM, lunch) — miss rate exceeds 50%
- After 5 PM and weekends — phones go to voicemail
- 78% of voicemails never left — patients disappear silently
- No call tracking — you don’t know how many you’re losing
- Emergency callers worth $400–1,500 lost to whoever answers first
With Coremagna AI Voice + Chatbot
- Every call answered in under 3 seconds — 24/7, 365 days
- AI Voice Agent handles scheduling, clinic info, and triage naturally
- After-hours calls captured — appointments booked while you sleep
- Emergency calls flagged and routed to on-call clinician instantly
- Every call logged to CRM — full visibility on volume, outcomes, missed
- Reception freed to focus on in-office patient experience
200 rescued calls/month × 40% new patient × $850 =
in recovered monthly revenue
From missed call to booked appointment — automatically
Every call answered. Every patient heard. Every appointment captured — without adding staff.
Call comes in
AI Voice Agent answers in under 3 seconds. Natural conversation, your clinic’s name and tone.
Patient need identified
Appointment request? Clinic hours? Emergency? The AI understands and responds.
Appointment booked
Checks real-time calendar availability, offers slots, confirms booking instantly.
Emergency flagged
Urgent clinical need detected? Call routed to on-call clinician immediately.
CRM updated
Full call summary, patient details, appointment confirmation — logged automatically. Morning report delivered to your team.
Every call sounds like your best receptionist answered it
Patients never know there’s AI behind it. Your clinic name, your tone, your protocols — 24 hours a day.
“Your clinic voice. Your prices. Your protocols. Available at midnight.”
What the AI Voice Agent handles
24/7 call answering
Evenings, weekends, bank holidays, lunch breaks
Natural conversation
Patients think they’re speaking to your receptionist
Real-time scheduling
Books directly into your calendar, no double bookings
Emergency routing
Urgent calls transferred to on-call clinician instantly
Clinic knowledge built in
Prices, services, hours, insurance accepted, parking info
Full CRM logging
Every call summarised and recorded automatically
What if it doesn’t work?
No questions asked. Full refund if not satisfied within the first two weeks.
Every plan includes 30 days dedicated onboarding support from our team.
From signed agreement to live AI voice system in one working week.
All call summaries and patient details saved to your systems. You own everything.
We map your call flow together. You approve every script, every routing rule.
Not a helpdesk ticket. Message us directly — we respond today.
67% of patients who can’t reach you will call another clinic within minutes.
after 5 PM
41% of calls come after hours. Their voicemail captures 22% at best — MGMA / Forbes, 2025
in 3 seconds
Every call, every hour. Appointments booked, emergencies routed, questions answered.
conversions
Practices answering within 3 rings convert 35% more new patients — Dental Intelligence, 2025
“71% of appointments are still booked by phone. If you’re not answering, you’re not booking.”
— Solutionreach, 2025What changes when the AI Voice Agent goes live
| WITHOUT AI VOICE AGENT | WITH COREMAGNA | |
|---|---|---|
| Call answer rate | 65% during hours, 0% after hours | 100% — 24/7/365 |
| Voicemail reliance | 78% hang up, messages rarely left | No voicemail needed — AI answers live |
| After-hours coverage | None — phones off | Full coverage — bookings made at midnight |
| Emergency handling | Patient waits until morning | Instant routing to on-call clinician |
| Call tracking | No visibility on missed calls | Every call logged with full summary |
| New patient conversion | 42% of answered calls booked | 70%+ with AI-assisted scheduling |
| Revenue at risk monthly | $170,000+ at risk | Near zero — every call captured |
| Staff workload | Reception overwhelmed at peak | Reception focuses on in-office patients |
Why answering speed wins patients.
Call Handling Method vs. New Patient Conversion Rate
Nearly 4 out of 5 patients hang up
immediately when they reach voicemail. Voicemail is not a safety net — it’s a revenue leak.
Forbes Healthcare, 2025Lifetime value per patient
Every missed new patient call isn’t a lost $200 cleaning. It’s a lost $15,000–25,000 lifetime relationship.
Dental Practice Management Study, 2025Three ways to stop losing patients to the phone
Starter Plan
Setup Fee+$197/month
What’s Included- AI chatbot on your website + WhatsApp
- After-hours auto-response and booking
- Collects patient name, concern, preferred time
- Confirmation SMS + email
- Google Sheets appointment log
- Email support
Growth Plan
Setup Fee+$297/month
What’s Included- Everything in Starter
- WhatsApp appointment reminders (24h + 2h before)
- Airtable CRM integration
- Call summary reports (daily + weekly)
- Emergency call detection + routing rules
- Priority support
Scale Plan
Setup Fee+$497/month
What’s Included- Everything in Growth
- AI Voice Agent — answers phone calls 24/7 with natural conversation
- Real-time calendar integration (Google Calendar / clinic software)
- Insurance verification during call
- Multi-location support
- Weekly performance analytics
- Dedicated account manager