Great appointment. Eight months ago.
50% of patients skip their scheduled recall. 65% who leave without booking — after a treatment plan, a consultation, a “let me think about it” — never come back. Not because they chose a competitor. Because nobody followed up.
AI recall messages — lapsed patients re-engaged and rebooked automatically
Half your patients won’t rebook unless someone asks them to
Three statistics that explain why patient retention is the most overlooked revenue stream in your clinic.
of patients simply don’t show up for their recall — not because they’re unhappy, but because nothing reminded them
ADA, 2025
of patients who leave a consultation without booking never return — the decision is made in the follow-up window
Dental Intelligence, 2025
touchpoints needed on average to re-engage a lapsed patient — your team has time for zero
Phorest, 2025
“Your best source of new appointments isn’t Google. It’s the 60 patients who left last month and haven’t rebooked.”
What lapsed patients actually cost your clinic each month
The revenue hiding in your own patient database:
Starter plan: $697 setup + $197/month. At $300 per reactivated patient, recovering just two patients per week pays for the entire annual cost in the first month.
“The highest-value patient list in any clinic is the one they’re not contacting — the lapsed patients who came once, had a positive experience, and simply never heard from you again.”
— Dental Intelligence / Peerlogic, 2025
What patient recall looks like without and with AI
Without Coremagna
- Recall cards sent but never followed up — patients ignore them and nobody chases
- Verbal “book your next” at the door is forgotten within 20 minutes
- Lapsed patients never re-contacted — they simply drift to whoever ranks on Google
- Treatment plan consultations lost without follow-up — 65% decide against without a nudge
- Team has no time to manually chase 100+ lapsed patients every month
With Coremagna Recall AI
- 6-month recall triggers fire automatically — every patient contacted at the right time
- Personalised WhatsApp and SMS sequences sent with your clinic’s name and tone
- Consultation no-shows get a follow-up offer — 65% convert when approached correctly
- Full recall pipeline tracked in CRM — no patient falls through the gap
- 40% more returning patients monthly from existing database — zero extra marketing spend
40 reactivated patients/month × $300 avg =
in monthly revenue recovered from lapsed patient recall
From lapsed patient to rebooked appointment — automatically
Every patient recalled. Every consultation followed up. Every lapsed contact re-engaged — without your team spending a minute on it.
Patient leaves
Recall date or “no booking” status logged. AI starts the recall sequence timer.
Recall trigger fires
At 6 months (or custom interval), AI sends first personalised recall message via WhatsApp.
Personalised message sent
Patient’s name, their last visit, a gentle prompt to book. Your clinic’s tone throughout.
Patient replies and books
Patient responds with preferred time. AI confirms and adds to calendar automatically.
CRM updated
Appointment confirmed, patient status updated, recall pipeline refreshed automatically.
What patients receive from the AI Recall System
Personal, timely, professional — patients never know it’s automated.
“Six months, one message, one appointment. Zero effort from your team.”
What the AI Recall System handles
6-month recall trigger
Automatic message at the right interval for each patient type
Personalised messages
Patient name, last visit date, relevant treatment context included
Consultation follow-up
Patients who said “I’ll think about it” receive a follow-up at the right moment
Treatment plan reminders
Outstanding treatment plans followed up with gentle prompts
Lapsed patient sequences
Multi-touch re-engagement for patients not seen in 8–12 months
Full booking pipeline tracking
Every recall status visible in your CRM dashboard
What if it doesn’t work?
No questions asked. Full refund if not satisfied within the first two weeks.
Every plan includes 30 days dedicated onboarding support from our team.
From signed agreement to live AI recall system in one working week.
All patient details and recall logs saved to your systems. You own everything.
We map your recall sequences together. You approve every message and trigger.
Not a helpdesk ticket. Message us directly — we respond today.
Their patients slip away silently. Your clinic follows up with every patient.
drift away
No recall system. No follow-up on consultations. Lapsed patients lost permanently.
up every time
6-month recall, consultation follow-up, lapsed patient sequences. Nobody falls through the gap.
returning patients
Clinics using automated recall sequences consistently see 40% more returning patients monthly. — Phorest, 2025
“Patient retention is the highest-return activity in any dental practice. The average lapsed patient is worth $300 per reactivated visit — and costs nothing to re-engage.”
— Dental Intelligence, 2025What changes when the AI Recall System goes live
| WITHOUT AI RECALL | WITH COREMAGNA | |
|---|---|---|
| Recall show rate | 50% | 85% |
| Consultation conversion | 35% | 70% |
| Lapsed patient contact | None — patients drift away | Automated multi-touch sequences |
| Follow-up time | 2hrs manual work | Zero — fully automated |
| Patients lost per month | 60+ | 15 or fewer |
| Monthly recovered revenue | $0 | $12,000+ |
Why follow-up method determines whether patients return.
Patient Return Rate by Follow-Up Method
of patients skip their recall
Half of all recall appointments result in no-shows — not from dissatisfaction, but from a simple lack of follow-up.
ADA, 2025lifetime value per patient
Every lapsed patient is a $25,000 relationship walking out the door. A single recall message recovers them for $0 in ad spend.
Dental Practice Management Study, 2025Three ways to stop losing 60 patients a month to silence
Starter Plan
Setup Fee+$197/month
What’s Included- AI recall reminder sequences
- WhatsApp + SMS patient recall
- 6-month recall trigger automation
- Appointment confirmation and booking
- Google Sheets recall log
- Email support
Growth Plan
Setup Fee+$297/month
What’s Included- Everything in Starter
- Treatment plan follow-up sequences
- Consultation no-show re-engagement
- Airtable CRM recall pipeline
- Custom recall timing
- Priority support
Scale Plan
Setup Fee+$497/month
What’s Included- Everything in Growth
- Full AI Voice Agent for recall calls
- Real-time calendar booking during recall
- Multi-location support
- Weekly recall performance report
- Dedicated account manager