Your vendors shouldn’t have to
chase you for updates
Poor communication is the #1 reason sellers switch agents. Your team spends 4–5 hours a day chasing updates instead of closing deals. Automate it — every vendor informed, every milestone tracked.
Weekly vendor update — sent automatically every Monday
Your agents spend more time updating vendors
than selling properties
Three statistics that explain why communication failures cost agencies more than any other issue.
per day spent by agents chasing or being chased for updates
Landmark Information Group, 2024
of sellers say their agent failed to call them back
NAEA Survey
average time from instruction to completion — 77% longer than in 2007
Landmark Information Group, 2024
“You’re not losing vendors to better agents. You’re losing them to agents who pick up the phone.”
What vendor chasing actually costs your agency
The maths behind manual communication per week:
30 active properties × 1 weekly vendor call
= 30 calls per week
Average call: 12 min + 5 min CRM logging
= 17 min per vendor
30 vendors × 17 min each
= 8.5 hours/week on updates alone
+ Chasing solicitors, surveyors, mortgage brokers
= 4–5 extra hours per day
20+ hours
spent on updates and chasing
That’s half your working week spent on communication that could be automated.
Agencies using automated vendor updates and sales progression workflows save 40+ hours per month and complete sales over a month faster.
How much does keeping vendors informed
manually actually cost?
Without Coremagna
- Weekly vendor calls done manually — often forgotten or delayed
- Agents chase solicitors by phone and email daily
- No visibility on where each sale stands
- Vendors call the office asking for updates — staff interrupted
- Fall-throughs discovered too late to save
- 20+ hours/week lost to update chasing
With Coremagna Vendor Automation
- Weekly vendor reports sent automatically via WhatsApp/email
- Sales progression milestones tracked and chased automatically
- Dashboard shows every sale’s status at a glance
- Vendors receive updates before they need to ask
- Delays flagged early — automatic chasing keeps things moving
- 20+ hours/week returned to revenue-generating work
20 hours saved × £50/hr agent time =
in recovered capacity per week
From instruction to completion
every vendor informed automatically
No more forgotten calls. No more angry vendors. Every update sent on time, every time.
Property listed
Sale enters the system. Vendor communication sequence begins automatically.
Weekly reports sent
Every Monday: viewing count, online views, offers, market comparison — via WhatsApp or email.
Milestone tracking
Offer accepted → solicitor instructed → survey booked → mortgage approved → exchange → completion.
Delays flagged
If a solicitor hasn’t responded in 3 days, system sends automatic chase. Agent notified if needed.
Vendor always informed
Real-time updates on any change. Vendor never needs to call asking what’s happening.
Every update sounds like your best
negotiator wrote it
Vendors receive professional, branded updates automatically — they’ll think your team wrote every one.
What’s automated for you
Automated weekly vendor reports
Viewing count, online activity, offers, market data
Sales progression tracking
Every milestone from offer to completion
Delay detection
Automatic chasing when solicitors or surveyors are late
WhatsApp + email delivery
Vendors choose their preferred channel
Branded communication
Every message in your agency’s voice and style
Full audit trail
Every update logged, nothing lost or forgotten
Built-in guarantees on every plan
14
Day money-back guarantee
If the system doesn’t perform as promised, full refund. No questions asked.
30
Days support included
Every plan includes a full month of hands-on support after launch.
7
Days live from payment
We build fast. Your system is live and sending vendor updates within one week.
Yours.
Your data stays yours, always
No vendor lock-in. Your contacts, workflows and data are exportable at any time.
Zero.
Nothing built without approval
Nothing is deployed until you’ve seen, tested, and signed off on every workflow.
Same
Day account manager response
Email or WhatsApp your account manager and get a response the same business day.
The #1 reason vendors leave their agent
is poor communication
Manual weekly calls
Often forgotten, inconsistent, no data included — vendors feel ignored
Automated weekly reports
Every Monday, detailed update with viewings, portal stats and market data
Vendor retention + faster sales
Informed vendors make faster decisions, fewer fall-throughs — Landmark/Rello, 2024–2025
“Agents spending 55% of their day chasing updates reported that automation freed 4–5 hours daily for revenue-generating work.”
— Landmark Information Group, 2024The numbers before and after automation
| Without Automation | With Coremagna | |
|---|---|---|
| Vendor updates | Manual calls — often late or forgotten | Automated weekly WhatsApp/email reports |
| Sales progression | Tracked in agent’s head or spreadsheet | Milestone tracking with automatic alerts |
| Solicitor chasing | Phone calls and emails daily | Automatic chase after 3-day delay |
| Vendor complaints | “Nobody told me what’s happening” | Vendor informed before they need to ask |
| Fall-through risk | Discovered too late | Early warning flags save at-risk sales |
| Agent time on updates | 20+ hours/week | Under 3 hours/week |
| Vendor retention | Vendors switch agents mid-sale | Vendors stay — informed and valued |
Why automated vendor communication wins
Communication method vs weekly agent hours spent
of working day spent chasing
Estate agents now spend 55% of their working day chasing or being chased — up from 44% in 2023.
Landmark Information Group, 2024of sellers cite poor communication
Over half of sellers say poor communication is their biggest frustration. It’s the #1 reason vendors switch agents.
Aviva SurveyChoose the plan that fits
your agency’s needs
Starter
Setup fee$697
then $197/month
What’s included- Automated weekly vendor email reports
- Viewing count + portal stats included
- Sales milestone notifications
- Google Sheets progress tracker
- Email support
Growth
Setup fee$997
then $297/month
Everything in Starter, plus- WhatsApp vendor updates (instant + weekly)
- Sales progression milestone tracking
- Airtable CRM integration
- Delay detection + automatic solicitor chasing
- Priority support
Scale
Setup fee$1,497
then $497/month
Everything in Growth, plus- Vendor self-service portal
- Chain mapping + risk detection
- Solicitor/surveyor/mortgage broker auto-chase
- Weekly agency performance report
- Dedicated account manager